1. Data Controller

Aurette, Phoenixstraat, 9000 Ghent, Belgium
Email: support@aurette.boutique

2. Data We Collect

• Order data: name, delivery address, billing address, email, phone number
• Payment data: processed directly by our payment providers (WooCommerce Payments, PayPal) — we do not store full payment details ourselves
• Usage data: anonymised statistics via Jetpack Stats
• Contact form data, if you contact us (processed via Jetpack Forms)

3. Purpose of Processing

We process your data to fulfil our contract with you (order processing, shipping, payment), to communicate with you, and — with your consent — for analytics purposes.

4. Legal Basis

Processing is based on Art. 6(1)(b) GDPR (contract performance), (c) (legal obligation), and (a) (consent, e.g. for analytics cookies).

5. Recipients of Your Data

Your data is only shared with service providers necessary for contract performance: payment providers (WooCommerce Payments, PayPal), shipping providers, hosting provider, Automattic Inc. (Jetpack services), and — where you have consented to marketing cookies — advertising partners such as Meta (Facebook/Instagram) and other ad networks.

6. Retention Period

We retain your data for as long as necessary to fulfil the contract and to comply with statutory retention obligations.

7. Your Rights

You have the right to access, rectify, erase, restrict processing of, port, and object to the processing of your data. You also have the right to lodge a complaint with the competent Belgian supervisory authority:

Gegevensbeschermingsautoriteit (GBA) / Autorité de protection des données (APD)
Drukpersstraat 35, 1000 Brussels, Belgium
www.autoriteprotectiondonnees.be

8. Cookies

Details on the cookies we use can be found in our separate Cookie Policy.